If you receive a late/cancellation notice and are concerned, please contact employee.experience@sureco.com to investigate the matter right away.
NOTE: To clarify, because you own your individual health insurance policy (as opposed to traditional group health insurance provided by an employer), it is possible that you may receive premium notices or premium bills in the mail or email.
Unfortunately, carriers tend to start sending out late notices on the 1st of each month. So, you may receive a late notice because your payment has not yet been processed and posted to your account. Should you receive a premium notice or bill, please do not pay it. By law, all health plan policies have a 30-day grace period. Your company is making the premium payments.
If you were terminated, then you must make the premium payment should you wish to continue with the plan which is explained in the COBRA notice you received.
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