When calling to check if a specific provider is in-network, you will want to let the carrier know you are shopping for an Individual Family Plan direct with the carrier and want to see if the specific doctor is covered on the plan.
The key words for the CSR to understand are Individual Market Plan and Direct with the Carrier.
Having the name of the specific plan you are interested available is very important during the call.
This is the best wording to make sure that the CSR is checking the correct Network of their many options.
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