What should I say when calling a carrier to check if a provider is in their network?

When calling to check if a specific provider is in-network, you will want to let the carrier know you are shopping for an Individual Family Plan direct with the carrier and want to see if the specific doctor is covered on the plan.

The Key words for the CSR to understand are Individual Market Plan and Direct/Off Exchange with the Carrier. It is also helpful to have the name of the plan you are interested in as well.

This is the best wording to make sure that the CSR is checking the correct Network.